Terms of service
Terms of Service
Overview
This website is operated by Aurora Candles (“we”, “us”, or “our”). Throughout the Site, the terms “we”, “us” and “our” refer to Aurora Candles.
Aurora Candles offers this website, including all information, tools, and services available from this Site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing products from auroracandles.co.uk (the “Site”), you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein.
These Terms apply to all users of the Site, including browsers, customers, and contributors of content.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.
You may not use our products or Services for any illegal or unauthorised purpose, nor violate any applicable laws.
Any breach of these Terms may result in immediate termination of Services.
2. General Conditions
We reserve the right to refuse Service to anyone for any reason at any time.
Your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.
3. Accuracy of Information
We do not guarantee that all information on the Site is accurate, complete, or current. Content is provided for general information only and may be updated at any time without notice.
4. Modifications to Services and Prices
Prices are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service without notice and are not liable for such changes.
5. Products and Availability
Products are available online only and may be limited in quantity.
Product images and colours are displayed as accurately as possible, but we cannot guarantee exact display accuracy.
All products are subject to our Refund Policy.
6. Orders, Billing, and Account Information
We reserve the right to refuse or cancel orders at our discretion.
You agree to provide accurate and current billing and contact information.
If an order is cancelled or modified, we may notify you via the contact details provided at checkout.
7. Third-Party Tools
We may provide access to third-party tools “as is” and “as available” without warranties.
Use of such tools is at your own risk and subject to third-party terms.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices.
9. User Feedback and Submissions
Any feedback or submissions you provide may be used by us without restriction or compensation.
You agree not to submit unlawful, offensive, or misleading content.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Errors and Omissions
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary, including after an order has been placed.
12. Prohibited Uses
You are prohibited from using the Site or its content for unlawful purposes, to violate intellectual property rights, to transmit malware, or to interfere with Site security.
Violation may result in termination of access.
13. Disclaimer of Warranties & Limitation of Liability
The Service and products are provided “as is” and “as available”.
To the fullest extent permitted by law, Aurora Candles shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service or products.
Nothing in these Terms limits liability where it cannot be excluded under applicable law.
14. Indemnification
You agree to indemnify and hold harmless Aurora Candles from any claims arising from your breach of these Terms or violation of law.
15. Severability
If any provision is found unenforceable, the remaining provisions remain in full force.
16. Termination
These Terms remain effective unless terminated by you or us.
We may terminate access if these Terms are breached.
17. Entire Agreement
These Terms, together with referenced policies, constitute the entire agreement between you and Aurora Candles.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
19. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of changes.
20. Contact Information
For questions regarding these Terms, please contact us at:
info@auroracandles.co.uk
21. Payments
Payments are processed securely via Shopify Payments and PayPal.
All prices are shown and charged in GBP (£).